如何参与我们的项目
If you're experiencing mild mental health challenges, aged 16 or over, and live in Australia, you can access Medicare Mental Health Check In for free.
Before you join a program, you'll need to get in touch with us either online or on the phone. This helps us understand what you've been experiencing, the support you need, and whether the service is right for you.
Get started online
Complete our online form at a time that suits you. We'll ask about how you've been feeling lately and the support you may need.
After you submit the form, a trained professional will review your answers and call you to help connect you with the right support.
Get started with a phone call
Prefer to talk on the phone? Request a callback and someone from our team will be in touch.
If you want to hear about other services in your area, you can call Medicare Mental Health directly on 1800 595 212 (available 8:30am–5:00pm weekdays, excluding public holidays).
通话期间需要帮助吗？
如果您有听力或语言障碍，有以下几种支持方式可供选择：
- TTY（电传打字机）：1800 555 677
- 听说服务 (Speak and Listen)：1800 555 727
- 请访问 National Relay Service 网站，并提供 Medicare 心理健康电话服务的号码：1800 595 212.
致电后会发生什么
任何寻求支持和指导的人都可以免费致电 Medicare 心理健康服务。无论是为了您自己还是为您关心的人，经验丰富的专业人员都会倾听您的心声。大多数通话大约需要 30 分钟，但根据您的具体情况，时间可能会稍长一些。所有对话均属私密且完全保密。
您将经历以下几个步骤，具体如下。
If you get started online
为什么我们要从一通电话开始
给陌生人打电话可能会让人觉得需要很大的勇气，尤其是如果您不习惯谈论自己的感受的话。但这是确保您获得恰当支持、不浪费您时间的重要一步。
这次通话有助于 Medicare 心理健康专业人员：
- 了解哪项服务可能适合您
- 保障您的安全和身心健康，尤其是在您感到负面情绪不断积压时。
- 根据您的经历，为您匹配最佳的支持方案
- 如果 Medicare 心理健康关怀服务不适合您，为您推荐其他方案。
About the programs
Each of our 6 digital programs is structured to take around 6 weeks to complete.
You’ll have the choice to work through it:
- with support from a qualified Medicare Mental Health Check In practitioner (practitioner-guided), or
- independently (self-guided), with the option to switch pathways if you need more support.
This support is provided by telehealth – over video or the phone.
Why we need some information before you can start a program
The information you share helps us:
- understand your current needs
- determine whether Medicare Mental Health Check In offers the right level of support for you
- make sure you can use the service safely
- identify which type of support or online program may suit you
- connect you with other services if this service isn't right for your needs.
还没准备好与人交谈吗？
没关系。您可以按照自己的节奏探索本网站。
选择一个主题，查找您可以立即使用的资源和工具。
准备好迈出下一步了吗？
致电 Medicare 心理健康服务，告知他们您对 Medicare 心理健康关怀服务感兴趣，并了解哪些支持适合您。